Even the best-planned projects are not immune from risk, and we’ve worked with some diverse teams and individuals over the years, ensuring they’re confident and able to progress with projects when that ‘thing’ happens, whatever that might be, wherever in the world.
A key factor in our ability to deliver gold-standard service has been our relationships with our providers, and we have built up a great network, from hotels to local food suppliers. A vital focus for us during this pandemic has been working with these partners to maintain strong relationships – to provide them with support and also ensure we are ready for the restart.
One such is Wych’s Kitchen, who have supplied excellent, nutritious food for our training courses for many years. Like many in their sector, they’ve been severely affected by the current situation, but rather than allow the business to grind to a halt, the team have done a terrific job in adapting and changing focus, delivering a great service to their community by providing meals for local residents in need.
In their spare time, the owners are Governors of their local school, Ashurst Wood Primary. The school were working hard to provide a learning environment for the children despite the current situation, but were struggling with the physical challenge of reducing on-site class numbers to fifteen.
Wych’s Kitchen contacted us to see if we could help – as we run numerous training scenarios, we have several tents and marquees that – in normal times – we use to create hospitals, operation rooms, immigration facilities etc. We were delighted to be able to lend the school four large, weather-proof tents to provide some additional temporary classrooms.
It’s too easy for programmes and projects to come to a stop because risk has been over-complicated. But as these two diverse organisations have demonstrated, how we mitigate risk and implement change is vital for building the resilience that enables operations to continue when the chips are down.